Refund & Cancellation Policy

Last updated: August 2026

At Orbixa Digital, we strive to ensure our clients are satisfied with the digital products and services we deliver. Due to the nature of our custom development services, our refund and cancellation policies are structured around project milestones.

1. Project Cancellation

Clients may cancel a project at any time by providing written notice. In the event of cancellation, you will be billed only for the work completed and milestones approved up to the date of cancellation.

2. Refunds

Because our work involves dedicated time, resources, and custom development, refunds are generally not provided for work that has already been completed, delivered, and approved by the client.

If a deposit or upfront payment was made for a milestone that has not yet been started at the time of cancellation, that specific deposit will be fully refunded.

3. Disputed Charges

If you believe you have been billed in error, please contact us immediately to resolve the issue before initiating a dispute with your payment provider.

4. Contact Us

If you have any questions regarding our refund policy, please contact us at orbixa50@gmail.com.